We Keep Your Technology Healthy.
So you can keep your patients healthy.
Your Healthcare IT Specialist
Digicom Healthcare Solutions, located in Santa Rosa California, specializes in a high-quality, customer-focused approach to designing, managing, and maintaining electronic health records systems for dental and outpatient medical practices throughout the North Bay area.
- Security Risk Assessment & HIPAA Compliance: Through our assessment process, we first determine how you interact with your electronic protected health information, and then provide an assessment report including an action plan to meet compliance requirements.
- Complete A-Z System Support and Maintenance: We take total responsibility for your entire Electronic Health Records system including hardware, software, and 3rd party technology vendors. This means when things don't work as you expect, rather finger pointing, we simply take responsibility and quickly address the issue so you can get back to work. We also make your records systems dependable using appropriate and consistent maintenance practices.
- Electronic Health Records System Design and Implementation: We first ask the right questions to determine your needs, create a plan utilizing the correct strategy and components, then work to implement your solution using quality, documented processes.
- Digital Treatment Rooms: We will consult with you to determine the best design and placement of ergonomic articulating arms and computer hardware for greatest work efficiency in your treatment rooms, then perform a quality installation.
- Phone systems: We can integrate a single or multiple site phone system solution to meet your specific needs.
- Audio/Video Systems: We offer front office video displays, patient entertainment systems, and whole-office background music systems with multi-zone volume controls.
- Video Surveillance Systems: We offer design and implementation of video surveillance systems to protect against theft, dishonest employees, liability suits, and vandalism.
Worry-Free EHR System Operation
Is our Electronic Health Records system secure and meeting compliance requirements? Are we backing up our data correctly? How quickly would we be able to bring our health records system online again in case of an outage? If you have ever asked yourself these questions, then consider the importance of a good relationship with a trusted technology partner. Digicom offers "ProActive Care", our complete support solution to address these concerns. Our "ProActive Care" support service includes:
- Unlimited help desk support.
- Fast response remote support system.
- Vendor management.
- Maintenance & management of your entire EHR system.
- 24/7/365 health monitoring of your server, workstations, network devices, and other EHR system components.
- Diagnosing and repair of many problems before they cause downtime.
- Advanced monitored backup of your critical data.
- Ongoing & scheduled maintenance of your server, workstations, network devices, and other EHR system components.
- And much more.
Free System Health Assessment
You don't want your systems to fail when you most need them. At no cost to you, we will visit your practice and examine the health, security, and compliance of your electronic health records system including related hardware and software. Upon completion, we will provide you with a free system health report. Call today to schedule your assessment!